Downloads

All GridNMS downloads live in the Customer Portal, tied to your account and subscription.

→ Open Customer Portal → Downloads

Sign in with your GridNMS portal account, open Downloads, and pick the item that matches how you run GridNMS. What you see depends on your subscription:

• Collector installers (macOS .dmg — separate Apple Silicon and Intel builds — and Windows .msi), the collector Docker image (for Linux hosts), and vendor monitoring packs are available to every account. On a Mac, pick the .dmg matching your chip (** → About This Mac** shows it).
• The self-hosted / air-gapped bundle appears for accounts with an active self-hosted or air-gapped subscription. Image tarballs ship inside the bundle, so there’s nothing else to download.

Not sure which you need? See Choosing a Deployment. GridNMS Cloud (SaaS) has nothing to download — just sign up and deploy a collector.

Collector on Linux (Docker)

For Linux hosts and servers, download Collector (Docker image) for your CPU from the portal above (collector-image-amd64.tar.gz) and load it:

docker load < collector-image-amd64.tar.gz   # restores gridnms/collector:latest

Then follow Installing a Collector. On Linux, run it with --network host (or use the desktop app from the portal) so syslog and SNMP traps show the true sending device — see Getting the Real Source IP.

Setup guides

You downloaded	Follow
Collector desktop app	Installing a Collector
Vendor pack bundle	Vendor Pack Bundles
Self-hosted bundle	Self-Hosted Installation

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Collectors and self-hosted servers update themselves after install, so you generally only need these downloads once. See Updates. Trouble with a download or install? support@gridnms.io.